:root {
  --ink: #14213d;
  --muted: #5b6b85;
  --paper: #f5f7fb;
  --white: #ffffff;
  --navy: #0b2447;
  --navy-2: #123566;
  --orange: #f2812f;
  --orange-dark: #d96c1f;
  --coral: #d9482c;
  --amber: #d8862f;
  --line: #e2e8f2;
  --soft: #eef2f8;
  --shadow: 0 18px 50px rgba(11, 36, 71, .12);
  --font-display: "Manrope", ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif;
}

* { box-sizing: border-box; }

body.admin-body {
  margin: 0;
  min-height: 100vh;
  font-family: var(--font-display);
  color: var(--ink);
  background: var(--paper);
  line-height: 1.5;
}

.admin-hidden { display: none !important; }

/* ---------- login screen ---------- */
.admin-login-wrap {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  background: radial-gradient(circle at top left, rgba(242, 129, 47, .08), transparent 45%), var(--navy);
  position: relative;
}

.admin-back-link {
  position: absolute;
  top: 22px;
  left: 22px;
  color: rgba(255, 255, 255, .75);
  font-size: 13px;
  font-weight: 700;
  text-decoration: none;
}
.admin-back-link:hover { color: var(--white); }

.admin-login-card {
  width: 100%;
  max-width: 380px;
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 18px;
  box-shadow: var(--shadow);
  padding: 32px;
}

.admin-login-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 18px;
}

.admin-login-brand .mark {
  width: 36px;
  height: 36px;
  border-radius: 10px;
  background: var(--navy);
  color: var(--orange);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 800;
  font-size: 13px;
}

.admin-login-brand span:last-child {
  font-weight: 800;
  font-size: 15px;
  color: var(--navy);
}

.admin-login-card h1 {
  font-size: 20px;
  margin: 0 0 6px;
  color: var(--navy);
}

.admin-login-card p.sub {
  color: var(--muted);
  font-size: 14px;
  margin: 0 0 22px;
}

.admin-field { margin-bottom: 14px; }

.admin-field label {
  display: block;
  font-size: 13px;
  font-weight: 700;
  margin-bottom: 6px;
  color: var(--navy);
}

.admin-field input {
  width: 100%;
  padding: 11px 12px;
  border-radius: 10px;
  border: 1px solid var(--line);
  background: var(--paper);
  font-size: 14px;
  color: var(--ink);
  font-family: inherit;
}

.admin-field input:focus {
  outline: none;
  border-color: var(--orange);
  box-shadow: 0 0 0 3px rgba(242, 129, 47, .16);
}

.admin-btn {
  width: 100%;
  border: none;
  border-radius: 10px;
  padding: 12px 16px;
  font-weight: 800;
  font-size: 14px;
  cursor: pointer;
  background: var(--orange);
  color: var(--white);
  font-family: inherit;
  transition: transform .15s ease, opacity .15s ease, background .15s ease;
}

.admin-btn:hover { background: var(--orange-dark); transform: translateY(-1px); }
.admin-btn:disabled { opacity: .6; cursor: default; transform: none; }

.admin-error {
  background: rgba(217, 72, 44, .1);
  color: #b23a24;
  border: 1px solid rgba(217, 72, 44, .3);
  padding: 10px 12px;
  border-radius: 10px;
  font-size: 13px;
  margin-bottom: 14px;
}

/* ---------- dashboard shell ---------- */
.admin-topbar {
  position: sticky;
  top: 0;
  z-index: 5;
  background: var(--navy);
  color: var(--white);
  padding: 14px 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.admin-topbar .admin-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  font-weight: 800;
}

.admin-topbar .admin-brand .mark {
  width: 30px;
  height: 30px;
  border-radius: 8px;
  background: var(--orange);
  color: var(--navy);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 800;
}

.admin-topbar-actions {
  display: flex;
  align-items: center;
  gap: 10px;
}

.admin-ghost-btn {
  border: 1px solid rgba(255, 255, 255, .3);
  background: transparent;
  color: var(--white);
  padding: 8px 14px;
  border-radius: 8px;
  font-size: 13px;
  cursor: pointer;
  font-family: inherit;
  font-weight: 600;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
}
.admin-ghost-btn:hover { background: rgba(255, 255, 255, .1); }
.admin-home-link { border-color: var(--orange); color: var(--orange); }
.admin-home-link:hover { background: rgba(242, 129, 47, .12); }

.admin-shell {
  max-width: 1080px;
  margin: 0 auto;
  padding: 24px 20px 60px;
}

/* ---------- stat cards ---------- */
.admin-stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
  gap: 12px;
  margin-bottom: 22px;
}

.admin-stat {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 14px 16px;
}

.admin-stat .num { font-size: 24px; font-weight: 800; color: var(--navy); }
.admin-stat .label { color: var(--muted); font-size: 12px; text-transform: uppercase; letter-spacing: .04em; }
.admin-stat.urgent .num { color: var(--coral); }

/* ---------- toolbar ---------- */
.admin-toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  margin-bottom: 16px;
}

.admin-toolbar input[type="search"],
.admin-toolbar select {
  padding: 9px 12px;
  border-radius: 9px;
  border: 1px solid var(--line);
  background: var(--white);
  font-size: 13px;
  font-family: inherit;
  color: var(--ink);
}

.admin-toolbar input[type="search"]:focus,
.admin-toolbar select:focus { outline: none; border-color: var(--orange); }

.admin-toolbar input[type="search"] { flex: 1; min-width: 180px; }

.admin-refresh {
  margin-left: auto;
  font-size: 12px;
  color: var(--muted);
}

/* ---------- request cards ---------- */
.admin-list { display: flex; flex-direction: column; gap: 10px; }

.admin-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 16px 18px;
  cursor: pointer;
  transition: box-shadow .15s ease, border-color .15s ease;
}

.admin-card:hover { box-shadow: var(--shadow); }

.admin-card.is-new { border-left: 4px solid var(--navy); }
.admin-card.is-urgent { border-left: 4px solid var(--coral); }

.admin-card-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
}

.admin-card-name { font-weight: 800; font-size: 15px; color: var(--navy); }
.admin-card-service { color: var(--muted); font-size: 13px; margin-top: 2px; }
.admin-card-time { color: var(--muted); font-size: 12px; white-space: nowrap; }

.admin-badges { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 8px; }

.badge {
  font-size: 11px;
  font-weight: 800;
  padding: 3px 9px;
  border-radius: 999px;
  text-transform: uppercase;
  letter-spacing: .03em;
}

.badge-urgent { background: rgba(217, 72, 44, .12); color: #b23a24; }
.badge-high { background: rgba(216, 134, 47, .15); color: #8a5817; }
.badge-normal { background: rgba(11, 36, 71, .08); color: var(--navy); }

.badge-status-new { background: var(--navy); color: var(--orange); }
.badge-status-contacted { background: var(--soft); color: var(--ink); }
.badge-status-in-progress { background: rgba(216, 134, 47, .15); color: #8a5817; }
.badge-status-resolved { background: var(--soft); color: var(--muted); }

.admin-card-summary {
  margin-top: 8px;
  font-size: 13px;
  color: var(--ink);
}

.admin-empty {
  text-align: center;
  padding: 60px 20px;
  color: var(--muted);
}

/* ---------- detail panel ---------- */
.admin-detail-overlay {
  position: fixed;
  inset: 0;
  background: rgba(11, 36, 71, .4);
  display: flex;
  align-items: flex-start;
  justify-content: center;
  padding: 40px 16px;
  z-index: 20;
  overflow-y: auto;
}

.admin-detail {
  width: 100%;
  max-width: 520px;
  background: var(--white);
  border-radius: 18px;
  padding: 26px;
  box-shadow: var(--shadow);
}

.admin-detail-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  margin-bottom: 14px;
}

.admin-detail h2 { margin: 0; font-size: 19px; color: var(--navy); }

.admin-close-btn {
  border: none;
  background: var(--soft);
  color: var(--navy);
  width: 30px;
  height: 30px;
  border-radius: 8px;
  cursor: pointer;
  font-size: 15px;
  font-family: inherit;
}

.admin-detail dl {
  display: grid;
  grid-template-columns: 90px 1fr;
  gap: 8px 10px;
  font-size: 13.5px;
  margin: 0 0 14px;
}

.admin-detail dt { color: var(--muted); }
.admin-detail dd { margin: 0; }
.admin-detail dd a { color: var(--navy); font-weight: 600; }

.admin-detail-message {
  background: var(--paper);
  border-radius: 10px;
  padding: 12px 14px;
  font-size: 13.5px;
  white-space: pre-wrap;
  margin-bottom: 16px;
}

.admin-status-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 10px;
}

.status-pill {
  border: 1px solid var(--line);
  background: var(--white);
  padding: 7px 12px;
  border-radius: 999px;
  font-size: 12.5px;
  cursor: pointer;
  font-family: inherit;
  color: var(--ink);
}

.status-pill.is-active {
  background: var(--navy);
  color: var(--orange);
  border-color: var(--navy);
}

.admin-detail-actions {
  display: flex;
  gap: 10px;
  margin-top: 16px;
}

.admin-detail-actions a.admin-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  text-decoration: none;
}

.admin-danger-link {
  margin-top: 14px;
  font-size: 12.5px;
  color: var(--coral);
  background: none;
  border: none;
  cursor: pointer;
  text-decoration: underline;
  padding: 0;
  font-family: inherit;
}

@media (max-width: 560px) {
  .admin-topbar { padding: 12px 14px; }
  .admin-topbar-actions { gap: 6px; }
  .admin-topbar-actions .admin-ghost-btn { padding: 8px 10px; font-size: 12px; }
  .admin-shell { padding: 18px 14px 50px; }
  .admin-detail { padding: 20px; }
}